Raze Security

Under Attack?

If your organization is facing a cybersecurity incident right now (data breach, ransomware, unauthorized access or active intrusion), contact our incident response team immediately. We are available 24/7 for emergencies.

While You Wait

Take these steps until our team reaches you

The right first moves directly determine the impact of the incident and the success of the forensic investigation. Follow the steps below in order.

01

Isolate affected systems

Disconnect compromised machines from the network. Do not power them off. Keep them on so volatile memory and live connection evidence is preserved.

02

Preserve evidence

Do not format, reinstall or delete logs. Do not start a backup restore, antivirus scan or disk cleanup.

03

Document the timeline

Record when the incident was first detected, by whom and with which symptoms. Keep a timestamped log of decisions made and steps taken.

04

Restrict communications

Use out-of-band channels (phone, personal line) until email security is verified. The attacker may be reading your communications.